General: Room rates are per room, per night, for two adults; a 9% Transient Occupancy Tax and is added when completing your reservation. Rates, taxes, and fees are subject to change without notice.
Deposit: Lodging costs must be guaranteed by credit card on the day reservations are made. First night's cost will be charged upon reservation.
Refunds/Cancellations: Cancellations require advance notice. When you make a reservation, your room is held exclusively for you, and will not be sold to anyone else. Cancellations more than 72 hours in advance will be cancelled with no charge. Less than 72 hours' notice will incur a charge of one full night per room reserved. Less than 24 hours' notice will be charged the full amount of the reservation.
Check In & Out: Check-in time is 3:00 – 6:00 PM. Please make personal arrangements with us if you must arrive before or after these times. Check out time is 11:00 AM.
Smoking: The Inn at Benicia Bay is a 100% smoke-free inn. Please do not smoke in any of the guest rooms, on the patios or within 20 feet of the buildings. Smoking in a guest room will incur a minimum charge of $500.00. Any other damages will be charged accordingly.
Pet Policy: Sorry, we cannot accommodate pets in our rooms.
Child Policy: Sorry, we cannot accommodate children under 12 in our rooms. Children 12 and over are welcome under the supervision of a paying adult.
The privacy of our guests is important to us. This privacy notice discloses the privacy practice for theinnatbeniciabay.com.
Information Collection, Use, and Sharing: We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
Your Access to and Control Over Information : You may opt out of any future contacts or request changes from us at any time. You can do so by contacting us via the email address or phone number on our website.
Security : We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
To keep your payment and personal information safe, we utilize Secure Sockets Layer (SSL) software. This industry-standard software uses encryption to protect your personal information, including credit card number, name, and address, from being accessed over the Internet.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.